9. And if you have to ask for a warranty?
9. AND IF YOU HAVE TO ASK FOR A WARRANTY?
By law, all the batteries in Colombia have a warranty. The minimum warranty is for twelve (12) months. You will find batteries that have between twelve (12) and twenty-four (24) months of warranty on the market. If you detect a failure in the battery that may require you to use the warranty, go directly to the location indicated by the seller. There they will complete an evaluation to determine if what has happened was a manufacturing defect. Keep in mind that the warranty does not apply when the battery has been damaged by any type of external factor, such as: defects in the electrical system of the vehicle, it has been hit with something or if it is dead, misused, a short circuit has been induced or that it does not have the required frame of support.